General FAQ’s

What are the Hospital hours?

Our hospital is open Monday through Friday from 7:30 am until 5:30 pm. Our Hospital is closed on Saturdays and Sundays, however, special arrangements can be made for boarding check out.

Do I need to have an appointment?

We prefer you to have an appointment, but walk-ins are always welcome, although you may have to wait. We will do our best to accommodate you as quickly as we can. Any pet in distress will be seen immediately by a technician to be assessed and triaged.

Can I make payments?

Payment is required at the time of service

What forms of payment do you accept?

Cash, Check, MasterCard, Discover, Visa, American Express, and CareCredit, Scratchpay. We offer a 5% discount off doctor’s services when paying with cash.

Is it a good idea to let my pet have at least one litter?

No, there is no advantage to letting your pet have one litter. However, there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.

Do you board pets?

Yes, we offer boarding services to our clients. We have boarding space for both dogs and cats. We also can board other small animals, such as ferrets, guinea pigs, bunnies, hamsters, and rats, but you will be required to bring your own cage and food for those pets.

What are your kennels like?

Our dog kennels are all indoor. The dogs are walked 4 times daily while they are boarding. The cat boarders are housed in a separate area away from the dogs. Blankets, beds, and food are provided for our boarders.